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Privacy Policy

We teach photography and creativity, so why would we care what kind of trainers you want to buy?

Privacy policy


Updated 12 December, 2023


We want you to be in the knowledge that all information supplied to use will be kept completely private. Our Privacy Policy below applies to all interactions on our site:


What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.


When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, credit card information or Camera owned, Software use and/or Flash gun owned. You may, however, visit our site anonymously.

The collected information is use to provide an overview of how people are accessing and using the Creative Guide website. It is not used for any additional purpose, such as to profile those who access our website.


Intended use of Personal Data

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provides us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.


Do we use cookies?

We do not use cookies.


Our Cookie Script

Cookie Info Script applications and data are hosted using third party hosting services provided by Amazon Web Services (AWS). AWS delivers an industry-leading network of state-of-the-art data centers located around the world, including in the United States of America and Australia. Like Cookie Info Script, helping to protect the confidentiality, integrity, and availability of customer data is of the utmost importance to AWS, as is maintaining customer trust and confidence. AWS are certified to the US-EU Safe Harbor Principles and, in compliance with the US-EU Safe Harbor Onward Transfer Principles, act as our agent with regard to data privacy. For more details of AWS's privacy and security processes, please visit http://aws.amazon.com/privacy/ and http://aws.amazon.com/security/.

We use Cloudflare for static content distribution. This service allows the Website to distribute content using servers located across different countries and to optimize performance. Which anonymous data is processed depends on the characteristics and the way Cloudflare is implemented. Their function is to filter communications between the Website and the User's browser. Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain anonymous user information are transferred. For more information on CloudFlare, please visit their website: https://www.cloudflare.com/security-policy.


What do we use your information for?

Any of the information we collect from you will only be used in one of the following ways:

  • To personalize your experience
  • (your information helps us to better respond to your individual needs)
  • To improve our website
  • (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
  • (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • (the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)
  • Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.


After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Access to information

You have the right to request access to information we have on you. You can do this by contacting us at the email address at the bottom of this page. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity.


We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee.


Information Correction and Deletion

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified will be deleted. If, at any point, you wish for the Creative Guide to delete information about you, you can simply contact us at the email address at the bottom of this page.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the purchase of our courses at link at the bottom of this page.


You Consent To This Privacy Policy

Use of this website signifies your consent, as well as the consent of the company for whom you use the site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by the Creative Guide, as described in this statement. Use of this website signifies agreement to the terms of use for the site. Continued access and use of the site without acceptance of the terms of this Privacy Policy relieves the Creative Guide from responsibility to the user.


Policy Modifications & Changes

The Creative Guide reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page.


Contacting Us

You can contact us at any time to request information that the Creative Guide has about you, to correct information the Creative Guide has about you, or to request for us to delete any information the Creative Guide has about you. If you have any additional questions about Creative Guide's collection and storage of data, or have any questions regarding this privacy policy you may contact us using the information below.


If you have any queries please do not hesitate to contact us.

Email: info@thecreative.guide

Our Terms and Conditions can be found at: www.thecreative.guide/terms

We use Elastic Email as our marketing automation service. By submitting this form, you agree that the information you provide will be transferred to Elastic Email for processing in accordance with their Terms of Use and Privacy Policy.

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